You may have found this page because you have a Keyscan VII(7) System installed in your building and it is no longer working or barely working! Your security vendor may have also told you that it is EOL(End of Life) and can’t be fixed unless the whole thing is replaced! Replacing the whole system can incur significant costs $20,000+ and you need it working now!

At Smart Build Technology we are tired of hearing about our customers being held hostage and are looking to help others in the same situation. All of our methods and practices come from years of experience in fixing issues when vendors said it could not be fixed without total replacement.

Facts and Myths about Keyscan VII(7) that a Vendor might tell you:

• Fact: Keyscan VII(7) does not support Windows 10
  • We have been successful with most installs running Windows 10, complications are typically with old serial adapters.
• Fact: Windows 7 is EOL(End of Life) so we can no longer run Keyscan VII(7) and need to upgrade
  • While it is true Windows 7 is EOL, we are still able to use the operating system as long as we would like. Additionally measures can be taken to secure the system since it is no longer supported or receiving updates.
• Myth: Keyscan VII(7) boards and controllers are not supported by the new Keyscan Aurora software
  • This is false, you can call Dormakaba support and read off the serial number of each board and they will be able to tell if it is supported, or needs a firmware chip replacement, or total replacement.
• Myth: My PC/Server wont boot anymore so my database is gone!
  • This is false, in most circumstances the hard drive of the computer can be removed and data can be retrieved. In extreme circumstances hard drives can be sent out for recovery and repair.

The following message is from Dormakaba, the manufacturer of Keyscan:

Important note:

Keyscan System VII access control management software will be at End-of-Life on June 30, 2021. After this date, we will no longer sell or support the System VII software.

All System VII customers are encouraged to contact their representatives to learn about dormakaba’s recommended Upgrade Paths and Migration Plans to ensure your Keyscan investment continues to provide you the access control security you’ve come to rely on.

Download System VII Software Update until June 30, 2021.

If you are a registered user of Keyscan System VII Access Control Management Software with version 7.0.x or later, you may update your current version free of charge. Your present version can be found by selecting About in the Help menu on the Keyscan Client module.